When a ticket is created in Zendesk, register the contact information in Mazrica.

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■Overview

This is a flow to register contact information in Mazrica when a ticket is created in Zendesk.

With Yoom, you can easily achieve this flow without any programming, as it allows for integration between applications.

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‍■Recommended for

Companies that handle customer support with Zendesk and manage sales activities with Mazrica
Those who want to leverage Zendesk inquiry data for sales activities
Those aiming to improve the efficiency of information sharing between customer support and sales teams
Sales managers who want to prevent registration errors or omissions of lead information and avoid loss of sales opportunities

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■Benefits of using this template

With this flow, you can automatically register contact information in Mazrica based on inquiry information from Zendesk.

Lead information is quickly shared between customer support and sales teams, allowing sales representatives to make timely sales approaches.
Approaching customers when their interest and attention are high can lead to improved deal closing rates.

Additionally, eliminating the need for manual transcription reduces human errors such as input mistakes or registration omissions, helping to prevent the loss of sales opportunities.

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About the Apps You Use

Zendesk

Yoom allows you to utilize Zendesk's API without any code. You can notify the chat when a new ticket is created in Zendesk or create a ticket in Zendesk triggered by events from other SaaS. Additionally, you can synchronize Zendesk ticket information with Yoom's database, consolidating information into a single database.

Related apps

Zendesk

Templates using

View all related templates

Mazrica Sales Tech

In Yoom, you can utilize Mazrica's API without any coding. It is possible to link Mazrica's information with various SaaS or automate the registration of information to Mazrica. Additionally, you can automatically sync Mazrica's information to Yoom's database and use it for various purposes.

Related apps

Salesforce