When an issue is created in Jira Software, add it to Zendesk.

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■Overview

This is a flow to add issues to Zendesk when they are created in Jira Software.

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■Recommended for

1. Those who use Jira Software for issue management

・Those who add project issues to Jira Software

・Project managers who track progress using Jira Software

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2. Those who want to improve information sharing efficiency

・Those who want to automatically link Jira Software issues to Zendesk

・Those who want to facilitate smooth information sharing between teams using different tools

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■Benefits of using this template

Jira Software is a useful tool for project management.
However, when teams use different tools to carry out their work, there may be a time lag in sharing issue details created in Jira Software.

This template is suitable for those who want to automatically add issues created in Jira Software to Zendesk.
Since information is automatically shared between tools, both teams can quickly share the same information, allowing for efficient work progress.

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■Notes

・Please integrate both Jira Software and Zendesk with Yoom.

・Zendesk is an app available only with the Team Plan and Success Plan. If you are on the Free Plan or Mini Plan, the operations and data connections set in the flow bot will result in errors, so please be careful.

・Paid plans such as the Team Plan and Success Plan offer a 2-week free trial. During the free trial, you can use apps that are normally restricted.

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About the Apps You Use

Jira Software

Yoom allows you to utilize the Jira Software API without any code. For example, you can automatically register tasks and bugs via the API. By integrating with Github, you can easily synchronize Github issues with Jira.

Related apps

Jira Software

Templates using

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Zendesk

Yoom allows you to utilize Zendesk's API without any code. You can notify the chat when a new ticket is created in Zendesk or create a ticket in Zendesk triggered by events from other SaaS. Additionally, you can synchronize Zendesk ticket information with Yoom's database, consolidating information into a single database.

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