■Overview
This is a flow to update the status of Zendesk tickets when a task is completed in Brushup.
■Recommended for
1. Companies using Zendesk for customer support
・Personnel using it to manage customer inquiries and progress
・Those using tickets for task management
2. Those creating or managing content using Brushup
・Those proofreading designs
・Those using it for typo checks and content corrections
■Benefits of using this template
Zendesk is an effective tool for improving customer satisfaction by facilitating communication with customers.
By linking tasks registered in Brushup with Zendesk tickets, you can quickly resolve issues for each customer and streamline operations.
However, manually reflecting completed tasks from Brushup to Zendesk each time can negatively impact the productivity of the entire team.
Using this flow allows you to automatically reflect the completion of tasks in Brushup to Zendesk, enabling real-time information sharing.
Automating information sharing within the team helps prevent manual errors and omissions.
■Notes
・Please integrate both Zendesk and Brushup with Yoom.
・Branching is a feature available with the Mini Plan or higher (operation).
・Zendesk is an app available only with the Team Plan or Success Plan. For Free Plan or Mini Plan users, operations and data connections set in the flow bot will result in errors, so please be careful.
・Paid plans such as the Team Plan and Success Plan offer a 2-week free trial. During the free trial, you can use apps that are usually restricted.
.avif)
.avif)
