■Overview
This is a flow that adds actions registered in Mazrica to Zendesk.
■Recommended for
1. Those using Mazrica for sales activities
・Sales departments using Mazrica for managing customer projects and negotiations
・Those utilizing Mazrica for interactions with customers
2. Those utilizing Zendesk in their operations
・Those who want to automatically link Mazrica's project actions to Zendesk
■Benefits of using this template
When registering Mazrica's project actions in Zendesk, you might find the manual addition process cumbersome.
Moreover, if there are many project actions to register, the additional work in Zendesk can be time-consuming and inefficient.
This template allows you to automatically add actions to Zendesk when they are registered in Mazrica.
Manual addition is no longer necessary, eliminating information omissions and preventing human errors.
It also facilitates information sharing between different teams, allowing for smoother operations.
■Notes
・Please integrate Yoom with both Mazrica and Zendesk.
・Zendesk is an app available only with the Team Plan and Success Plan. If you are on the Free Plan or Mini Plan, the operations and data connections set in the flow bot will result in errors, so please be careful.
・Paid plans such as the Team Plan and Success Plan offer a 2-week free trial. During the free trial, you can use apps that are normally restricted.
・Triggers can be set to activate at intervals of 5, 10, 15, 30, or 60 minutes.
・Please note that the shortest activation interval varies depending on the plan.