Notify in Chatwork when a chat is initiated in Channel Talk.

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■Overview

This flow notifies Chatwork when a chat is initiated in Channel Talk.
By using Yoom, you can easily integrate apps without the need for programming.

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■Recommended for

1. Companies handling customer support through Channel Talk

・Those who want to respond to chats quickly but often experience delayed notifications

・Those who wish to respond immediately to customer inquiries to improve customer satisfaction

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2. Those using Chatwork as a communication tool

・Those who use Chatwork regularly and want to be immediately aware of chat initiations

・Customer support representatives who want to ensure they don't miss any chats

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■Benefits of using this template

By integrating Channel Talk with Chatwork, you can quickly receive notifications of chat initiations.
This enables real-time responses.
Quickly responding to customer inquiries leads to improved customer satisfaction.

Additionally, sharing notification information from Channel Talk in Chatwork facilitates smooth information sharing within the team. As a result, it strengthens overall team collaboration.
It enables quick responses and efficient information sharing, contributing to overall operational efficiency.

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■Notes

・Please integrate both Channel Talk and Chatwork with Yoom.

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About the Apps You Use

Channel Talk

Yoom allows you to integrate with Channel Talk's API without any coding. For example, when you receive a message in Channel Talk's customer service chat, you can trigger a flow bot to send notifications to chat tools like Slack or Chatwork. Additionally, since messages can also be sent via the API, it is possible to automate message handling.

Related apps

Channel Talk

Templates using

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Chatwork

Yoom allows you to integrate with Chatwork's API without any coding, enabling the automation of various tasks. You can automatically send messages and files to Chatwork or add tasks to specific rooms. Additionally, it is possible to link information from various SaaS platforms such as kintone, Salesforce, and CloudSign to Chatwork.

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