Notify on Discord when a chat is started on Channel Talk.

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  2. Channel Talk
  3. Notify on Discord when a chat is started on Channel Talk.
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■Overview

This is a flow that notifies Discord when a chat is initiated in Channel Talk.
By using Yoom, you can easily connect apps without the need for programming.

‍

■Recommended for

1. Companies using Channel Talk for customer inquiries

・Those who want to improve the speed of handling inquiries

・Those looking to streamline chat responses in Channel Talk

‍

2. Companies using Discord for business communication 

・Those who want to be immediately notified of messages from customers in Channel Talk to Discord 

‍

■Benefits of using this template

Prompt response to inquiries is crucial for improving customer satisfaction.
However, when focused on other tasks, you might miss inquiries, leading to delayed responses.  
Therefore, we recommend utilizing this template.
When a chat is initiated in Channel Talk, it is automatically notified to Discord, improving response speed.  

Additionally, team collaboration is strengthened, allowing for smooth interactions in chat, which enhances communication and improves the quality of responses.
From these points, using this template will contribute to improving customer satisfaction.

‍

■Notes

・Please connect both Channel Talk and Discord with Yoom.

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About the Apps You Use
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Yoom allows you to integrate with Channel Talk's API without any coding. For example, when you receive a message in Channel Talk's customer service chat, you can trigger a flow bot to send notifications to chat tools like Slack or Chatwork. Additionally, since messages can also be sent via the API, it is possible to automate message handling.
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Yoom allows you to integrate with Channel Talk's API without any coding. For example, when you receive a message in Channel Talk's customer service chat, you can trigger a flow bot to send notifications to chat tools like Slack or Chatwork. Additionally, since messages can also be sent via the API, it is possible to automate message handling.
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