■Overview
This is a flow where, upon receiving an inquiry email in Gmail, the response content is created in Dify and notified to LINE WORKS.
By using Yoom, you can easily connect apps without the need for programming.
■Recommended for
1. Companies using Gmail as an inquiry tool
・Those looking to improve the response speed to inquiries
2. Companies using LINE WORKS as a chat tool
・Those who want to ensure they receive important information using LINE WORKS
3. Companies using AI chatbots with Dify
・Those building a chat app for inquiry responses with Dify
■Benefits of using this template
By using this template, you can enjoy several benefits.
First, response drafts are quickly created and notified to LINE WORKS, improving response speed.
This reduces customer waiting time and enhances customer satisfaction.
Additionally, since the person in charge can receive notifications promptly, they can quickly move to respond, which is a significant advantage.
Furthermore, as the quality of the response content is standardized, it prevents variations in responses by individual staff, leading to more consistent customer support.
■Notes
・Please connect Gmail, Dify, and LINE WORKS with Yoom.
・For the method of linking Dify with My Apps, please refer to here.
・For details on how to register My Apps with LINE WORKS, please see here.
・Triggers can be set at intervals of 5, 10, 15, 30, or 60 minutes.
・Please note that the shortest trigger interval varies depending on the plan.