Notify Chatwork when a new conversation is created in Intercom.

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■Overview

This is a flow that notifies Chatwork when a new conversation is created in Intercom.

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■Recommended for

1. Those who want to share customer support status with the entire team

Sales representatives
Customer support representatives
Team leaders

2. Those who want to speed up customer support

Business owners who want to share customer support information in real-time
Representatives who want to increase the speed of customer support

3. Those who use Intercom and Chatwork regularly

Users managing conversations with customers using Intercom
Representatives communicating within the team using Chatwork

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■Benefits of using this template

・The entire team can understand the status of customer support, enabling appropriate responses and leading to improved customer satisfaction.

・Eliminates the need for manual notification tasks, allowing for efficient information sharing.

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■Notes

‍・Please integrate Yoom with both Intercom and Chatwork.

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About the Apps You Use

Intercom

Yoom allows you to integrate with Intercom's API without any code, enabling the automation of various tasks. For example, when a reply from a user occurs in Intercom, notifications can be sent to Slack, Chatwork, and other platforms. Additionally, it is possible to synchronize Intercom's information with Yoom's database to consolidate information.

Related apps

Intercom

Templates using

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Chatwork

Yoom allows you to integrate with Chatwork's API without any coding, enabling the automation of various tasks. You can automatically send messages and files to Chatwork or add tasks to specific rooms. Additionally, it is possible to link information from various SaaS platforms such as kintone, Salesforce, and CloudSign to Chatwork.

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