Every time a new ticket is created in Zendesk, this flow sends a notification to Outlook. By integrating Zendesk with Outlook, you can customize the created tickets and automatically post their content to Outlook, eliminating any gaps or omissions in information management. Feel free to modify the content sent to Outlook as needed.‍

This is a flow for creating a ticket in Zendesk when a specific email is received in Outlook. Automatic processing is performed based on conditions, allowing you to smoothly conduct sales activities and handle inquiries in Zendesk without frequently checking emails.