When a form is submitted in Wix, add it to Zendesk.

■Overview

This is a flow to add submissions from Wix forms to Zendesk.

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■Recommended for‍

1. Those who utilize Wix for business

・Those who use it for website building

・Those who handle inquiries on the site

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2. Those who add customer-related information to Zendesk

・Those who register and manage tasks related to customers

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■Benefits of using this template

Wix is a useful tool for creating websites.
By managing inquiries received through forms set up on the site with Zendesk, you can streamline customer support operations.
However, manually adding information to Zendesk each time a form is submitted on Wix can delay response times and potentially decrease customer satisfaction.

Using this flow, you can automatically add the content of forms submitted on Wix to Zendesk, sharing information with your team without waiting for manual entry.
Quick information sharing allows you to immediately start addressing inquiries, leading to faster task resolution and improved customer satisfaction.

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■Notes‍

・Please integrate both Wix and Zendesk with Yoom.

・Zendesk is an app available only with the Team Plan and Success Plan. If you are on the Free Plan or Mini Plan, the operations and data connections of the flow bot you have set will result in errors, so please be aware.

・Paid plans such as the Team Plan and Success Plan offer a 2-week free trial. During the free trial, you can use apps that are normally restricted.