■Overview
This flow creates a new conversation in Intercom, generates a response in Dify, and notifies LINE WORKS.
With Yoom, you can easily achieve this flow without any programming, enabling seamless integration between apps.
■Recommended for
1. Those who handle customer support in Intercom
・Agents dealing with a high volume of daily customer inquiries
2. Those who use Dify to streamline their work
・Those looking to integrate Intercom and Dify for efficiency
3. Teams using LINE WORKS
・Those who want to automatically notify LINE WORKS with Dify responses
■Benefits of using this template
Handling numerous daily inquiries in Intercom manually can be time-consuming and inefficient.
It also increases the burden on agents, which can hinder productivity.
This flow allows you to create responses in Dify based on Intercom conversations and notify LINE WORKS, streamlining inquiry handling.
By speeding up the manual response creation process, it reduces the workload on agents and enhances overall team productivity.
■Notes
・Please integrate Yoom with Intercom, Dify, and LINE WORKS.
・For instructions on integrating Intercom, refer to here.
・For instructions on integrating Dify, refer to here.
・For instructions on integrating LINE WORKS, refer to here.
・Triggers can be set at intervals of 5, 10, 15, 30, or 60 minutes.
・Please note that the shortest trigger interval varies depending on the plan.
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