When a ticket is created in Chat Plus, generate the response content with Dify and notify LINE WORKS.

  1. Apps
  2. Dify
  3. When a ticket is created in Chat Plus, generate the response content with Dify and notify LINE WORKS.
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■Overview

This is a flow where a ticket is created in Chat Plus, the response content is created in Dify, and then notified to LINE WORKS.

By using Yoom, you can easily connect apps without the need for programming.

‍

■Recommended for

1. Companies using Chat Plus as an inquiry tool

・Those who want to improve the response speed to inquiries

‍

2. Companies using LINE WORKS as a chat tool

・Those who want to ensure they receive important information using LINE WORKS

‍

3. Companies using AI chatbots with Dify

・Those building a chat app for inquiry response with Dify

‍

■Benefits of using this template

By integrating Chat Plus and Dify, you can handle tickets quickly and accurately.
This allows for swift responses to customer inquiries, which can lead to improved customer satisfaction.

Additionally, receiving notifications via LINE WORKS enables team members to share information in real-time, regardless of their location.
This facilitates smoother communication across the team and strengthens collaboration.
Moreover, automation with Dify reduces the time and effort spent on manual tasks, enhancing productivity.

As a result, operational efficiency increases, allowing resources to be focused on tasks that require attention.

‍

■Notes

・Please integrate Yoom with Chat Plus, Dify, and LINE WORKS respectively.

・For information on how to integrate Dify with My Apps, please refer to here.

・For details on how to register My Apps with LINE WORKS, please see here.

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About the Apps You Use
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In Yoom, it is possible to integrate with Dify's API without any coding. You can send messages to a chatbot created in Dify via API and receive responses from the chatbot. By integrating with chat tools such as Slack, Chatwork, and LINE WORKS, you can use Dify's chatbot directly from these chat tools.
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