ChatPlus Google Sheets
When a ticket is created in Chat Plus, add the ticket information to a Google Spreadsheet.
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ChatPlus Google Sheets

When a ticket is created in Chat Plus, add the ticket information to a Google Spreadsheet.

Yoom's ChatPlus ＆  Google Sheets  are ready to use! Automate tasks instantly—just copy the template!
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■Overview

This is a flow that adds ticket information to Google Sheets when a ticket is created in Chat Plus.

With Yoom, you can easily achieve this flow without any programming, as it allows for integration between applications.

‍

‍■Recommended for

1. Those who use Chat Plus for business

・Those who handle customer or internal inquiries using Chat Plus

・Those who want to eliminate the hassle of manually transferring data


2. Those who use Google Sheets for business

・Those who manage ticket information with Google Sheets

・Those who want to expedite follow-ups and analysis of inquiries

‍

‍■Benefits of using this template

When handling customer or internal inquiries with Chat Plus, manually registering information into a database when ticketing cases that are difficult to respond to immediately is inefficient.

By utilizing this template, ticket information can be automatically reflected in Google Sheets, making it easier to grasp new tickets and perform data analysis smoothly. It also helps prevent transcription errors and omissions.

‍

■Notes

・Please integrate both Chat Plus and Google Sheets with Yoom.

・For instructions on setting triggers in Chat Plus, please refer to here.

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About the Apps You Use
ChatPlus
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Add a new contact to the SendGrid contact list when a chat is initiated in Chat Plus.
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API Actions That can be No-Code
Executable API actions
everything
ChatPlus
Google Sheets
Flowbot triggers
    When a chat is received
    When a chat is started
    When a chat is ended
    When a ticket is created
    When a ticket is updated
    When a row is added
    When a row is updated
Flowbot operations
    Retrieve Visitor Information
    Send Message
    Set a value in a cell
    Get values
    Clear values
    Create a new spreadsheet
    Copy a sheet (tab)
    Add a new sheet (tab)
    Delete Sheet (Tab)
    Replace Values
    Update Sheet Name
    Delete Rows
    Get Spreadsheet Info
    Get sheet names
    Apply a formula to a range
    Write values to a range
    Insert image into a cell
    Sort by a specific column
    Hide a sheet
    Add a note to the specified cells
    Insert columns
    Delete columns
    Write values to multiple columns
Flowbot triggers
    When a chat is received
    When a chat is started
    When a chat is ended
    When a ticket is created
    When a ticket is updated
Flowbot operations
    Retrieve Visitor Information
    Send Message
Flowbot triggers
    When a row is added
    When a row is updated
Flowbot operations
    Set a value in a cell
    Get values
    Clear values
    Create a new spreadsheet
    Copy a sheet (tab)
    Add a new sheet (tab)
    Delete Sheet (Tab)
    Replace Values
    Update Sheet Name
    Delete Rows
    Get Spreadsheet Info
    Get sheet names
    Apply a formula to a range
    Write values to a range
    Insert image into a cell
    Sort by a specific column
    Hide a sheet
    Add a note to the specified cells
    Insert columns
    Delete columns
    Write values to multiple columns
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Tab 2
Tab 3
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