When a ticket is created in Chat Plus, add the ticket information to a Google Spreadsheet.
ChatPlus Google Sheets

When a ticket is created in Chat Plus, add the ticket information to a Google Spreadsheet.

Launch this workflow to connect ChatPlus & Google Sheets !

■Overview

This is a flow that adds ticket information to Google Sheets when a ticket is created in Chat Plus.

With Yoom, you can easily achieve this flow without any programming, as it allows for integration between applications.

■Recommended for

1. Those who use Chat Plus for business

・Those who handle customer or internal inquiries using Chat Plus

・Those who want to eliminate the hassle of manually transferring data


2. Those who use Google Sheets for business

・Those who manage ticket information with Google Sheets

・Those who want to expedite follow-ups and analysis of inquiries

■Benefits of using this template

When handling customer or internal inquiries with Chat Plus, manually registering information into a database when ticketing cases that are difficult to respond to immediately is inefficient.

By utilizing this template, ticket information can be automatically reflected in Google Sheets, making it easier to grasp new tickets and perform data analysis smoothly. It also helps prevent transcription errors and omissions.

■Notes

・Please integrate both Chat Plus and Google Sheets with Yoom.

・For instructions on setting triggers in Chat Plus, please refer to here.

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About the Apps
ChatPlus
ChatPlus
Templates using

When a chat is initiated in Chat Plus, this flow adds a new contact to the SendGrid contact list. It enables labor-saving and real-time reflection of lead and customer information. This helps reduce human error and leads to quick and highly accurate follow-ups.

When a chat is initiated in Chat Plus, this flow creates a contact in HubSpot. It enables the reduction of work hours and real-time reflection of chat user information. It helps minimize human errors and leads to swift and highly accurate follow-ups.

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Google Sheets
Google Sheets
Templates using

Once the billing information is filled out in the form, an invoice will be generated using the Google Spreadsheet invoice template. After that, it will undergo approval by the person in charge, and an email will be sent.

This is a flow for adding order information to WooCommerce when a row is added in Google Sheets. This flow significantly reduces manual effort and saves the time previously spent on registration, allowing you to focus on more important tasks and improving productivity.

You can add a new tab to a Google Spreadsheet at the beginning of each month. By being able to add a new sheet to a specific Google Spreadsheet at the start of each month, you can avoid forgetting to add sheets and prevent unnecessary rework.
About the apps you use
ChatPlus
Yoom allows you to integrate with Chat Plus's API without any code, enabling the automation of various tasks. For example, you can notify Slack or Chatwork when an inquiry occurs in Chat Plus, or automatically store customer information in kintone or spreadsheets.
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Templates

When a chat is initiated in Chat Plus, this flow adds a new contact to the SendGrid contact list. It enables labor-saving and real-time reflection of lead and customer information. This helps reduce human error and leads to quick and highly accurate follow-ups.

When a chat is initiated in Chat Plus, this flow creates a contact in HubSpot. It enables the reduction of work hours and real-time reflection of chat user information. It helps minimize human errors and leads to swift and highly accurate follow-ups.

When a ticket is created in Chat Plus, this flow adds the ticket information to Microsoft Excel. This not only facilitates the sharing and data analysis of inquiries that have been ticketed but also helps prevent transcription errors and omissions in registration.
Google Sheets
At Yoom, you can utilize the Google Sheets API without any coding. By integrating Sheets with Yoom, you can automate data entry into spreadsheets and automatically create documents based on spreadsheet templates. Additionally, you can sync spreadsheet information with Yoom's database for various applications.
see details
Templates

Once the billing information is filled out in the form, an invoice will be generated using the Google Spreadsheet invoice template. After that, it will undergo approval by the person in charge, and an email will be sent.

This is a flow for adding order information to WooCommerce when a row is added in Google Sheets. This flow significantly reduces manual effort and saves the time previously spent on registration, allowing you to focus on more important tasks and improving productivity.

You can add a new tab to a Google Spreadsheet at the beginning of each month. By being able to add a new sheet to a specific Google Spreadsheet at the start of each month, you can avoid forgetting to add sheets and prevent unnecessary rework.
Templates
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Related apps
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No-Code API Actions
Executable API actions
Flowbot triggers
    When a chat is received
    When a chat is started
    When a chat is ended
    When a ticket is created
    When a ticket is updated
    When a row is added
    When a row is updated
Flowbot operations
    Get Visitor Information
    Send Message
    Set a value in a cell
    Get values
    Clear values
    Create a new spreadsheet
    Copy a sheet (tab)
    Add a new sheet (tab)
    Delete Sheet (Tab)
    Replace Values
    Update Sheet Name
    Delete Rows
    Get Spreadsheet Info
    Get sheet names
    Apply a formula to a range
    Enter values in a range
    Embed an image in a cell
    Sort by specific column
    Hide a sheet
    Add a note to the specified cells
    Insert columns
    Delete columns
    Write values to multiple columns
Flowbot triggers
    When a chat is received
    When a chat is started
    When a chat is ended
    When a ticket is created
    When a ticket is updated
Flowbot operations
    Get Visitor Information
    Send Message
Flowbot triggers
    When a row is added
    When a row is updated
Flowbot operations
    Set a value in a cell
    Get values
    Clear values
    Create a new spreadsheet
    Copy a sheet (tab)
    Add a new sheet (tab)
    Delete Sheet (Tab)
    Replace Values
    Update Sheet Name
    Delete Rows
    Get Spreadsheet Info
    Get sheet names
    Apply a formula to a range
    Enter values in a range
    Embed an image in a cell
    Sort by specific column
    Hide a sheet
    Add a note to the specified cells
    Insert columns
    Delete columns
    Write values to multiple columns
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