When a new conversation is created in Intercom, generate the response content with Dify and notify on Discord.

■Overview

This flow creates a new conversation in Intercom, generates a response in Dify, and notifies Discord.

With Yoom, you can easily achieve this flow without any programming, enabling seamless integration between apps.

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‍■Recommended for

1. Those who handle support tasks in Intercom

・Those who respond to customer inquiries daily

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2. Those who use Dify regularly

・Those who want to streamline response generation in Dify by integrating with Intercom

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3. Those who frequently use Discord

・Teams that utilize Discord as a communication tool

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■Benefits of using this template

When there are many customer inquiries, creating responses tailored to each inquiry can be time-consuming and may risk delayed responses.
Additionally, customer support may become complicated, leading to a desire for more efficient handling.

With this flow, when a conversation is created in Intercom, a response is automatically generated in Dify and notified in Discord.
This allows for seamless response creation for each inquiry, eliminating the need for manual creation and facilitating smooth business operations.

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■Notes

・Please integrate Yoom with Intercom, Dify, and Discord respectively.

・For instructions on how to integrate with Intercom, please refer to here.

・For instructions on how to integrate with Dify, please refer to here.

・Triggers can be set at intervals of 5, 10, 15, 30, or 60 minutes.

・Please note that the shortest trigger interval varies depending on the plan.