■Overview
This flow creates a ticket in Re:lation, generates a response in Dify, and notifies Discord.
With Yoom, you can easily integrate apps without programming, making it simple to implement this flow.
■Recommended for
1. Those using Re:lation for business
・Those managing inquiries as tickets and handling customer support
2. Those using Dify for support tasks
・Those who want to streamline the creation of responses to tickets created in Re:lation
3. Those sharing information on Discord
・Those who want to aggregate responses created in Dify and share them among team members
■Benefits of using this template
When there are many inquiries from customers, important information may get buried, making it difficult to prioritize responses.
Additionally, delayed responses to important inquiries may risk losing customer trust.
This flow allows you to generate responses in Dify based on the content of tickets created in Re:lation and notify them in Discord, aiding in information aggregation.
By addressing inquiries with higher priority based on the information aggregated in Discord, you can streamline customer support.
Responses can also be shared with team members, preventing any oversight in handling inquiries.
■Notes
・Please integrate Yoom with Re:lation, Dify, and Discord.
・You can select trigger intervals of 5, 10, 15, 30, or 60 minutes.
・Please note that the shortest trigger interval varies depending on the plan.
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