When you receive an inquiry email in Outlook, create a response in Dify and notify in Google Chat.

■Overview

This is a flow where, upon receiving an inquiry email in Outlook, the response content is created in Dify and notified in Google Chat.

By using Yoom, you can easily connect apps without the need for programming.

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■Recommended for

1. Companies handling inquiries via Outlook

・Those who feel challenged by the speed of inquiry responses

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2. Companies building AI applications with Dify

・Those who want to streamline operations by integrating Dify with other apps

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3. Companies using Google Chat as an internal chat tool

・Those who want to facilitate smooth information sharing using Google Chat

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■Benefits of using this template

By implementing a flow where, upon receiving an inquiry email in Outlook, the response content is created in Dify and notified in Google Chat, you can handle inquiries swiftly.
This enables quick responses to customers, which can lead to improved customer satisfaction.

Additionally, automated response creation prevents manual input errors, allowing for accurate information provision.
Notifications in Google Chat facilitate smooth information sharing among team members, leading to smoother communication and strengthened collaboration.

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■Notes

・Please integrate Yoom with Outlook, Dify, and Google Chat respectively.

・For the method of integrating Dify with My Apps, please refer to here.

・Integration with Google Chat is only possible with Google Workspace. For details, please refer to here.

・Triggers can be set to activate at intervals of 5, 10, 15, 30, or 60 minutes.

・Please note that the shortest activation interval varies depending on the plan.