When a ticket is registered in Zendesk, add a task in Backlog.

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■Overview

This is a flow where a new ticket registered in Zendesk adds an issue to Backlog.

After adding an issue to Backlog, it is also possible to add operations to notify any chat tool such as Slack or Chatwork. ‍

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■Notes

・Please integrate Zendesk and Backlog with Yoom.

・Zendesk is an app that can only be used with the Team Plan and Success Plan.

・In the case of the Free Plan or Mini Plan, the operations and data connections of the flow bot you have set will result in an error, so please be careful.

・Paid plans such as the Team Plan and Success Plan offer a 2-week free trial. During the free trial, you can use apps that are subject to restrictions.

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About the Apps You Use

Zendesk

Yoom allows you to utilize Zendesk's API without any code. You can notify the chat when a new ticket is created in Zendesk or create a ticket in Zendesk triggered by events from other SaaS. Additionally, you can synchronize Zendesk ticket information with Yoom's database, consolidating information into a single database.

Related apps

Zendesk

Templates using

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Backlog

Yoom allows you to integrate with Backlog's API without any code, enabling the automation of various tasks. You can automatically add issues or comments to Backlog and easily connect information from Backlog with various SaaS platforms such as kintone, Google Sheets, and Salesforce. Additionally, you can automatically sync Backlog's project and issue information to Yoom's database for use in various applications.

Related apps

Asana