Receive inquiry emails in Gmail, create response content with Dify, and notify via Telegram.

■Overview

This flow creates a response in Dify and notifies it on Telegram when an inquiry email is received in Gmail.

By using Yoom, you can easily connect apps without the need for programming.

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■Recommended for

1. Companies that use Gmail regularly

・Those who handle inquiries via Gmail but take time to respond

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2. Companies that use Dify to build chatbot applications

・Those who want to use chatbots more effectively for customer support

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3. Companies that utilize Telegram as an internal communication tool

・Those who want to notify inquiry contents in chat to achieve quick customer support

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■Benefits of using this template

By implementing a flow that creates a response in Dify when an inquiry email is received in Gmail and notifies the content on Telegram, you can gain several advantages.
First, since the response creation process is automated, quick and consistent responses become possible.
This shortens customer wait times and improves customer satisfaction.

Additionally, since notifications are sent directly to Telegram, the person in charge can quickly check the content and take necessary actions.
This will facilitate smooth communication within the team and further improve response speed.

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■Notes

・Please connect Gmail, Dify, and Telegram with Yoom.

・You can select the trigger interval from 5 minutes, 10 minutes, 15 minutes, 30 minutes, or 60 minutes.

・Please note that the shortest trigger interval varies depending on the plan.

・For the method to connect Dify with My Apps, please refer to here.

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About the Apps You Use

Dify

In Yoom, it is possible to integrate with Dify's API without any coding. You can send messages to a chatbot created in Dify via API and receive responses from the chatbot. By integrating with chat tools such as Slack, Chatwork, and LINE WORKS, you can use Dify's chatbot directly from these chat tools.

Related apps

Dify

Templates using

When a new conversation is created in Intercom, create the response content in Dify and notify Microsoft Teams.