■Overview
This is a flow that adds ticket information to Asana when a ticket is created in Chat Plus.
By using Yoom, you can easily integrate applications without programming.
■Recommended for
1. Companies using Chat Plus for customer interactions
・Those who want to centrally manage customer inquiries and response statuses
・Those who want to transfer customer requests to other tools for management
2. Companies using Asana for project management
・Those who want to automatically manage regularly occurring chat responses as tasks
・Those who want to share customer response details with the entire team to efficiently advance work
■Benefits of using this template
By integrating Chat Plus and Asana, there is the benefit of automatically adding ticket information when a ticket is created.
This allows the person in charge to respond to customers, contributing to improved customer satisfaction.
Furthermore, each member can grasp the progress of tasks in real-time, allowing for efficient work advancement.
Additionally, it saves the trouble of manually entering information and reduces input errors. As a result, overall work productivity improves, and the quality of project management is enhanced.
■Notes
・Please integrate both Chat Plus and Asana with Yoom.
・For instructions on setting up triggers in Chat Plus, please refer here.
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