■Overview
This is a flow that adds a record to a Notion database when a new ticket is created in Zendesk.
■Recommended for
1. Teams that conduct customer support with Zendesk and manage information with Notion
・Those who want to automatically add Zendesk ticket information to a Notion database for centralized management
・Those who want to visualize ticket status in Notion and share it with the entire team
・Those who want to eliminate the hassle of manual information transfer and improve efficiency
2. Those who want to integrate Zendesk and Notion to streamline customer support operations
・Those who want to centrally manage customer inquiries and response history in Notion and use it for analysis
・Those who want to create tasks in Notion based on Zendesk ticket information and link related information
■Benefits of using this template
・When a new ticket is created in Zendesk, a record is automatically added to the Notion database, eliminating the need for manual data transfer and improving work efficiency.
・Since ticket information is automatically added to the Notion database, information sharing among team members becomes smoother.
■Notes
・Please integrate both Zendesk and Notion with Yoom.
・Zendesk is an app available only with the Team Plan and Success Plan. If you are on the Free Plan or Mini Plan, the operations and data connections set in the flow bot will result in errors, so please be careful.
・Paid plans such as the Team Plan and Success Plan offer a 2-week free trial. During the free trial, you can use apps that are subject to restrictions.
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