PaddleでTransaction Payment FailedしたらZendeskにチケットを作成する

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■概要
「PaddleでTransaction Payment FailedしたらZendeskにチケットを作成する」フローは、支払い失敗時の対応を自動化する業務ワークフローです。Paddleで決済が失敗すると、Yoomがその情報を検知し、自動的にZendeskにチケットを生成します。これにより、サポートチームは迅速に問題を把握し、適切な対応を行うことができるため、業務の効率化と顧客満足度の向上が期待できます。

■このテンプレートをおすすめする方
・PaddleとZendeskを連携させて、支払い関連のサポート業務を効率化したいビジネスオーナー
・支払い失敗時の対応に時間を取られ、サポートチームの負担を軽減したいサポート担当者
・業務プロセスの自動化を推進し、手動作業を減らしたいIT管理者

■このテンプレートを使うメリット
・支払い失敗時の迅速な対応が可能:自動でZendeskにチケットが作成され、即座に対応開始できます。
・手動作業の削減:手動でチケットを作成する手間が省け、業務効率が向上します。
・エラーの防止:自動化によりヒューマンエラーを減少させ、正確な情報管理が実現します。

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Paddle
Paddle
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Zendesk
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About the apps you use
Paddle
In Yoom, you can integrate with Paddle's API without any code and automate operations with Paddle via the API. For example, when a payment is completed in Paddle, you can update CRM data like Hubspot or Salesforce, or extract transaction information with expired payment deadlines from Paddle and send notifications to chats like Slack or Teams.
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Zendesk
Yoom allows you to utilize Zendesk's API without any code. You can notify the chat when a new ticket is created in Zendesk or create a ticket in Zendesk triggered by events from other SaaS. Additionally, you can synchronize Zendesk ticket information with Yoom's database, consolidating information into a single database.
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