When a Google Form is submitted, automatically send a Gmail reply to the respondent.

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■Overview

This is a flow that automatically replies to respondents with Gmail when a Google Form is submitted.

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■Recommended for‍

1. Those who want to improve and automate business efficiency

・Those who want to automate routine email sending tasks to improve business efficiency

・Those who want to build an automated flow integrated with other Google Workspace apps

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2. Those who use Google Forms for information gathering

・Those who want to eliminate the hassle of manually sending thank you or confirmation emails to respondents after submitting a Google Form

・Those who want to prevent missing responses to respondents and enhance customer satisfaction

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■Benefits of using this template

Google Forms is a very convenient tool for information gathering, but quick responses to senders are essential for improving customer satisfaction and building good relationships. However, manually replying to Gmail every time a form is submitted is time-consuming and labor-intensive, and there is also a risk of missing responses.

By utilizing this flow, when a Google Form is submitted, Gmail is automatically replied to the respondent, eliminating the need for the responder to manually reply, greatly improving business efficiency. Additionally, by reducing the risk of human error, more prompt and accurate responses are possible.

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■Notes

・Please integrate both Google Forms and Gmail with Yoom.

・Refer to the following for how to obtain response content when using Google Forms as a trigger.

‍https://intercom.help/yoom/ja/articles/6807133

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About the Apps You Use

Google Forms

Yoom allows you to integrate with Google Forms API without any code, enabling you to automate various tasks. For example, you can notify Slack or Chatwork of information submitted via Google Forms, or automatically store information in CRMs like kintone or Salesforce.

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