Notify Workplace when a ticket is created in Zendesk.

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■Overview

‍This is a flow where a notification is sent to Workplace every time a new ticket is created in Zendesk.

By integrating Zendesk and Workplace, you can customize the created tickets and automatically post them to Workplace via messages, eliminating any gaps or omissions in information management.

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‍■Notes

・Please integrate both Zendesk and Workplace with Yoom.

・Zendesk is an app available only with the Team Plan and Success Plan. If you are on the Free Plan or Mini Plan, the operations and data connections of the flow bot you have set will result in errors, so please be careful.

・Paid plans such as the Team Plan and Success Plan offer a 2-week free trial. During the free trial, you can use apps that are subject to restrictions.

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About the Apps You Use

Zendesk

Yoom allows you to utilize Zendesk's API without any code. You can notify the chat when a new ticket is created in Zendesk or create a ticket in Zendesk triggered by events from other SaaS. Additionally, you can synchronize Zendesk ticket information with Yoom's database, consolidating information into a single database.

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Zendesk

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Workplace from Meta

With Yoom, you can utilize the Workplace API without any coding. By integrating Yoom with Workplace, you can freely connect various SaaS with Workplace and receive all kinds of notifications on Workplace.

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Notion

Workplace from Meta

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